I am an IT Support and Software Quality Assurance (SQA) professional with knowledge of troubleshooting hardware, software, and network-related issues. I have experience in software testing, including manual testing, test case creation, bug reporting, and quality assurance processes. I am familiar with Windows operating systems, system configuration, Event Viewer, Registry, software installation, and user support.

My technical skills include functional testing, regression testing, API testing fundamentals, defect tracking, documentation, and customer support. I am detail-oriented, analytical, and committed to delivering high-quality solutions while ensuring a positive user experience.

I am seeking opportunities in IT Support, Help Desk, Technical Support, Software Testing, or SQA roles where I can apply my technical knowledge, problem-solving abilities, and quality-focused approach to contribute to organizational success and continue developing my professional skills.
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