### IT Infrastructure & Support
* Windows Desktop & Laptop Support
* Windows Server Administration
* Active Directory User Management
* Group Policy (GPO) Management
* DNS & DHCP Administration
* Microsoft 365 Administration
* Microsoft Entra ID Administration
* Microsoft Intune (Basic)
* User Account & Permission Management
* Password Reset & Access Management
* Email & Outlook Support
* Printer & Peripheral Support
### Networking
* LAN/WAN Support
* TCP/IP Configuration
* VLAN Configuration (Basic)
* Router & Switch Configuration (CCNA Level)
* VPN Configuration & Troubleshooting
* Network Troubleshooting
* Wi-Fi Deployment & Support
### Cloud (Azure)
* Azure Virtual Machines (Basic)
* Azure Virtual Networks (VNet)
* Network Security Groups (NSG)
* Azure Storage (Basic)
* Azure Backup (Basic)
* Azure Resource Groups
* Azure Identity Management (Entra ID)
### Virtualization
* VMware Workstation
* Basic VMware vSphere Knowledge
* Hyper-V (Basic)
### Operating Systems
* Windows 10/11
* Windows Server
* Ubuntu Linux (Basic)
### Security
* Multi-Factor Authentication (MFA)
* Endpoint Security
* Microsoft Defender (Basic)
* Access Control & RBAC (Basic)
### Automation
* PowerShell (Basic)
* Azure CLI (Basic)
* Terraform (Learning)
### General IT
* IT Helpdesk Support
* Hardware Installation & Troubleshooting
* Software Installation & Configuration
* System Monitoring
* Backup & Recovery
* Remote Desktop Support
* Asset Management
* IT Documentation
* Technical Troubleshooting
* End-User Support
## Training Certifications
* MCSE
* CCNA
* Azure Fundamentals (Knowledge)
* Azure Administrator (Preparing)