IT Support Engineer with hands-on experience in providing end-user technical support, troubleshooting hardware, software, and network issues, and managing Windows-based IT environments. Experienced in Active Directory user administration, Microsoft 365, LAN/Wi-Fi, VPN, DNS, DHCP, TCP/IP, printer support, and IT asset management. Skilled in installing, configuring, and maintaining desktops, laptops, and peripheral devices while ensuring timely issue resolution and minimal downtime.

Strong understanding of Windows administration, networking fundamentals, identity and access management concepts, and cybersecurity best practices. Currently expanding my knowledge in SOC operations, SIEM monitoring, incident response, and IAM principles while building practical cybersecurity skills.

A proactive, detail-oriented professional with excellent analytical and problem-solving abilities, seeking opportunities as an IT Executive, IT Support Engineer, SOC Analyst (L1), IAM Analyst, System Administrator, or Network Support Engineer. Eager to contribute technical expertise while continuing to grow in infrastructure and cybersecurity.
email : [email protected]
phone : 0503563675
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