Job Title: Waiter / Waitress
Job Summary:
The Waiter/Waitress is responsible for greeting guests, taking food and beverage orders, serving meals, and ensuring customer satisfaction throughout the dining experience. The role requires professionalism, excellent communication skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
Welcome and seat guests in a friendly and professional manner.
Present menus and explain menu items, daily specials, and promotions.
Take accurate food and beverage orders and enter them into the POS system.
Serve food and drinks promptly and according to company standards.
Check on guests during their meal to ensure satisfaction and respond to requests.
Clear tables and reset them for the next guests.
Process customer payments accurately when required.
Maintain cleanliness and organization of the dining area and service stations.wai