IT Technical Support Specialist

IT Technical Support Specialist with 5 years of experience providing Level 1 & Level 2 IT support in enterprise environments. Skilled in Windows Server Administration, Active Directory, Microsoft 365, Windows 10/11, LAN/WAN, TCP/IP, DNS, DHCP, VPN, routers, switches, desktop and laptop support, hardware and software troubleshooting, printer support, backup and recovery, CCTV, biometric attendance, and access control systems. Experienced in WordPress administration, SQL Server, MySQL, IT asset management, and vendor coordination. Strong problem-solving, customer service, and troubleshooting skills with a focus on minimizing downtime and ensuring business continuity. Currently based in Dammam, Saudi Arabia, with a transferable Iqama and immediate availability. Seeking an opportunity as an IT Technical Support Specialist, IT Support Engineer, Desktop Support Engineer, System Administrator, or Infrastructure Support Engineer.
Email: [email protected]