* Provided administrative support to the sales team to ensure smooth daily operations.
* Processed sales orders, quotations, invoices, and customer documentation accurately.
* Maintained customer records and updated sales data in CRM and Excel.
* Coordinated with customers, warehouse, and logistics teams to ensure timely order fulfillment.
* Prepared daily, weekly, and monthly sales reports for management.
* Managed email correspondence, phone inquiries, and customer follow-ups professionally.
* Assisted with inventory coordination and stock availability checks.
* Scheduled meetings, maintained sales documentation, and organized office records.
* Resolved customer inquiries and supported the team in achieving sales targets.
* Ensured accurate filing and compliance with company policies and procedures.