IT Support Eng. AI Security Analyst
ð???ð?? +973 36600601 ð??§
[email protected]
House 967 Road 3129, Aldair 231,
ð??? Kingdom of Bahrain (Open to UAE Relocation/Remote)
PROFESSIONAL PROFILE
Dedicated Cybersecurity and IT Operations Specialist with over 12 years of experience in
securing digital assets and optimizing IT infrastructure. As a professional who navigates challenges
with a unique perspective, I possess an innate ability to focus on complex patterns (attention to
detail) and a highly adaptable mindset developed through mastering diverse technical
landscapes. Committed to protecting organizational integrity through proactive threat analysis
and user centric security solutions.
CORE COMPETENCIES
â?¢ Security: Cybersecurity Engineering, Endpoint Support, Threat Analysis, Web Host
Security.
â?¢ Technical Support: Systems Troubleshooting (Dell DCSE), Network Administration, Cloud
Essentials.
â?¢ Tools & Development: Python, PowerShell, JavaScript, HTML5/CSS, Mailchimp, UX Design
and others.
â?¢ Adaptive Strengths: Resilience in problem-solving, meticulous documentation, and clear
asynchronous communication.
PROFESSIONAL EXPERIENCE
Communication and Content Specialist United Nations Information Center (UNIC) Manama,
Bahrain 2022 â?? 2024
â?¢ Managed secure website content updates and digital communication for international
stakeholders.
â?¢ Designed and distributed three high-impact newsletters via Mailchimp, ensuring 100%
brand consistency and data privacy.
â?¢ Leveraged strong UXD principles to improve digital engagement across social media
platforms.
Founder / Web Host Security & Designer Siter Web Solutions Seef District, Bahrain 2015 â??
2022
â?¢ Architected and maintained secure e-commerce platforms and mobile applications for
diverse clients.
â?¢ Implemented robust security protocols for web hosting, preventing unauthorized access
and data breaches.
â?¢ Achievement: Successfully launched and secured multiple landing pages with a focus on
high-load performance and user accessibility.
IT Security Support Engineer Alhilal Computers Manama, Bahrain 2012 â?? 2016
â?¢ Provided comprehensive endpoint support and network troubleshooting for a workforce of
hundreds.
â?¢ Educated staff on cybersecurity best practices, significantly reducing internal security
risks.
â?¢ Acted as an outsourced technical expert for organizations like
- RCSI (Royal College of Surgeons in Ireland) -BMI (Bank Muscat International) -MENAFATF
(Middle East North Africa Financial Action Task Force) -BIBF (Bahrain Institute for Banking
and Finance) -Standard Chartered Bank -PMU (Prince Mohammed University) -GDN (Gulf
Daily News) -Al Hilal Group
IT helpdesk and operation Bahrain Islamic Bank (BISB), Diplomatic Area, Bahain 2011
â?¢ Maintain and support tens of employees, Incident detection, backups operations,
Servers and ATMs
TECHNICAL CREDENTIALS & CERTIFICATIONS
â?¢ Cybersecurity Engineer: TryHackMe (2024)
â?¢ Professional Certificates: Google IT Support, UXD, and Cybersecurity (2022â??2024)
� Systems Security Certified Practitioner (SSCP) course: (ISC)² / Udemy (2024)
â?¢ ITIL Foundation V3: EXIN (2014)
â?¢ CompTIA Suite: Network+, A+, Cloud Essentials (2011â??2014)
â?¢ Dell Certified System Expert (DCSE): Desktops, Portables, Servers
Educational Qualification
B.Sc. in Business Information System (BIS), University Of Bahrain (UOB), Sakheer, BAH 2005
Additional Skills
Technical Skills
OSs: Windows, Mac, Linux
Databases: RDBMS: Oracle and Access, SQL
Languages: VB.NET, HTML, JavaScript, CSS, C++, C#, Python
Software: AWS, MS Azure, GCP, G-suite, MS Office 365, MS Project, Visio, Excel (as
DSS), Visual Studio, WordPress, Joomla, cPanel, Canva, PowerShell, CMD,
Splunk, Wireshark, Greenbone OpenVas, Nessus, Suricata.
Support: Desktop, laptop, mobile and server Troubleshooting, Networking
Interpersonal Skills
Details analyzing with Accuracy, Dependable, Organizational skills
communication skills with stakeholders, Working under pressure and in teams
Project and time Management, Customer service skills and building rapport
Languages
Arabic, Native and English, Fluent.
References
Mr. Mustafa Yusuf, Father and COO of Qatar airways, [email protected], +973 39779779
Mr. Ahmed Benlasoud, UNIC Manama Director, [email protected], +216 20 444998
Mr. Mohâ??d Alshareef, SAMA airlines Aircraft Manager, [email protected], +973 36702336