Coordinating between third‑party approved workshops, company‑owned workshops, and clients to ensure smooth communication and timely completion of all repair and service jobs.
Maintaining physical presence at vendor workshops to monitor work progress, verify quality, and ensure adherence to service standards.
Conducting regular visits to clients to maintain strong relationships, gather feedback, and ensure service satisfaction.
Issuing accurate and timely quotations based on workshop assessments and ensuring quotations are shared with clients just‑in‑time for approval.
Preparing and issuing invoices for repairs and services, ensuring all supporting documents are complete.
Managing vendor relationships and onboarding new workshops to strengthen the service network.
Ensuring timely completion of work orders and maintaining accurate service records and documentation.
Using Arabic and English fluently for communication with clients, vendors, and internal teams.
Demonstrating strong computer skills, including handling documents, reports, emails, and basic system entries.