IT Support Engineer IT Helpdesk (L1/L2) Network Support Engineer Desktop Support Engineer
Job Description:
CCNA-certified IT Support and Network professional with over 2 years of hands-on experience in IT helpdesk support, desktop troubleshooting, network administration, and structured cabling. Experienced in providing Level 1 and Level 2 technical support, resolving hardware, software, printer, and network-related issues while ensuring minimum downtime.
Skilled in configuring and troubleshooting LAN/WAN networks, routers, switches, VLANs, DHCP, DNS, TCP/IP, OSPF, STP, and Active Directory fundamentals. Hands-on experience with Windows environments, Microsoft Azure basics, AWS fundamentals, structured cabling, patch panels, data cabinets, and network infrastructure deployments.
Strong background in technical documentation, asset management, inventory tracking, customer support, and coordination with vendors and technical teams. Experienced in supporting enterprise networking equipment, IT hardware, printers, storage solutions, and CCTV/network infrastructure projects.
Core Skills:
* IT Helpdesk Support (L1/L2)
* Desktop & Laptop Troubleshooting
* Windows Installation & Configuration
* Hardware & Software Support
* Printer Installation & Troubleshooting
* LAN/WAN Administration
* Router & Switch Configuration
* VLAN, DHCP, DNS, TCP/IP
* Active Directory & Windows Server Fundamentals
* Structured Cabling & Passive Network Infrastructure
* Patch Panels & Data Cabinets
* Asset & Inventory Management
* Technical Documentation
* Customer Support
* Microsoft Azure & AWS (Basic)
* Cisco Packet Tracer & Wireshark
* Microsoft Excel & Power BI
Availability:
* Valid & Transferable Saudi Iqama
* Valid Saudi Driving License
* Available to Join Immediately
* Location: Riyadh, Saudi Arabia