IT Support

Experienced IT Support professional with expertise in end-user technical support, hardware and software troubleshooting, installation and configuration of desktops, laptops, printers, operating systems, and network devices. Skilled in LAN/WAN and Wi-Fi troubleshooting, modem, router, and access point configuration, structured cabling, basic switch configuration, CCTV installation and support, IP camera troubleshooting, and network connectivity maintenance. Proficient in system installation, preventive maintenance, remote technical support, user account management, IT asset management, and incident resolution. Strong ability to diagnose and resolve technical issues efficiently, minimize system downtime, maintain accurate documentation, and deliver reliable, customer-focused IT support in fast-paced environments.