IT Support Specialist | ITSM | Technical Support | IT Operations

Core Technical Skills

• Microsoft 365, Exchange Online, Teams, SharePoint Online, Entra ID (Azure
AD)

• Windows Server, Active Directory, DNS, DHCP, Group Policy

• TCP/IP, Routing & Switching, VLAN, VPN, Network Troubleshooting

• HIMS, ERP Support, Application Deployment, UAT, REST API Fundamentals

• Azure Fundamentals, Azure Virtual Machines (Basic), Resource Management

• L1/L2 Support, IT Asset Management, Vendor Coordination, Remote Support

• Familiar with FMCG environment and health sector environment

• Network deployment, Network troubleshooting, and network support.
-System Administration & Network Administration
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