The Quality Control (QC) Manager is responsible for establishing, implementing, monitoring, and continually improving Afniah's Quality Control Management System to ensure that all engineering consultancy services, design deliverables, and project activities comply with company standards, contractual requirements, applicable regulations, and international best practices.
The role supports Afniah's strategic objectives by promoting operational excellence, client satisfaction, continuous improvement, and a culture of quality across all business functions.
KEY RESPONSIBILITIES / MAJOR TASKS:
Quality Management System (QMS)
Develop, implement, and maintain the Company's Quality Control Management System in accordance with ISO 9001 and Afniah Quality Policies.
Establish quality procedures, standards, inspection plans, and work instructions for engineering and consultancy services.
Ensure effective implementation of quality processes across all departments and projects.
Monitor compliance with company quality objectives and performance indicators.
Promote continuous improvement initiatives throughout the organisation.
Quality Assurance & Control
Review engineering designs, reports, specifications, calculations, drawings, and project deliverables for compliance with quality standards.
Conduct quality reviews and technical audits on project documentation.
Verify compliance with Saudi Building Code (SBC), client requirements, contractual obligations, and applicable international standards.
Monitor project quality performance throughout all project phases.
Ensure quality records are properly maintained and controlled.
Audits & Compliance
Plan and conduct internal quality audits across departments and project teams.
Coordinate external certification audits and client quality assessments.
Monitor implementation of corrective and preventive actions (CAPA).
Investigate quality non-conformities and identify root causes.
Ensure compliance with ISO standards, company procedures, and regulatory requirements.
Risk Management & Continuous Improvement
Identify quality risks affecting project performance and organisational operations.
Develop quality improvement initiatives and process optimisation programmes.
Analyse quality trends and recommend preventive measures.
Promote lessons learned and knowledge sharing across projects.
Support business process improvement and operational excellence initiatives.
Leadership & Team Management
Lead, mentor, and supervise Quality Control personnel.
Allocate resources and monitor departmental performance.
Develop competency improvement plans for QC staff.
Foster a culture of quality, accountability, and continuous learning.
Support succession planning and talent development within the department.
Client & Project Support
Participate in project kick-off meetings and quality planning sessions.
Support project managers in achieving project quality objectives.
Attend client meetings regarding quality matters.
Respond to quality-related technical queries and client feedback.
Prepare quality reports for senior management and clients.
Reporting & Documentation
Develop departmental quality reports, dashboards, and KPI analyses.
Monitor quality metrics and report organisational performance.
Maintain audit reports, NCR registers, CAPA records, and quality documentation.
Prepare management review reports for executive leadership.
Ensure document control complies with company procedures.
QUALIFICATIONS
Bachelor's degree in Civil Engineering, Architecture, Construction Management, Engineering Management, or a related engineering discipline from a recognised institution.
Master's degree in Quality Management, Engineering Management, or Business Administration is desirable.
Professional certification such as ISO 9001 Lead Auditor, Certified Quality Manager (CQM), ASQ Certified Quality Engineer (CQE), or equivalent is highly desirable.
EXPERIENCE
Minimum ten (10) years of professional experience in quality management, quality control, or quality assurance within engineering consultancy, construction, or infrastructure projects.
Minimum five (7) years in a managerial or supervisory quality role.
Experience implementing ISO 9001 Quality Management Systems is essential.