Experienced Receptionist, Medical Insurance Coordinator

SHABEERALI
Bahrain +973 33217015 [email protected]



PROFESSIONAL SUMMARY
Healthcare Administration and Medical Insurance Coordinator with 18+ years of experience in
Bahrain and Saudi Arabia. Expertise in medical insurance approvals, claims processing, patient
registration, front office management, reception supervision, appointment scheduling, and
healthcare administration. Recognized for excellent customer service, communication, and
efficient clinic operations.



CORE COMPETENCIES
â?¢ Medical Insurance Coordination â?¢ Claims Processing â?¢ Insurance Pre-authorizations â?¢ Front
Office Management â?¢ Reception Supervision â?¢ Patient Registration â?¢ Appointment Scheduling â?¢
Customer Service â?¢ Office Administration â?¢ Medical Documentation â?¢ MS Word â?¢ MS Excel â?¢ Team
Coordination



PROFESSIONAL EXPERIENCE
Insurance Coordinator & Receptionist
Bahrain Eye Center, Bahrain May 2024â??Present

ï?· Handled reception and patient registration.
ï?· Maintained records and appointments.
ï?· Supported insurance and administrative documentation.

ï?· Managed daily office operations and administrative tasks.
ï?· Prepared documents, reports, and maintained filing systems.
ï?· Coordinated with customers, suppliers, and internal departments.
ï?· Assisted in inventory control and office administration.
Insurance Coordinator cum Front Office Manager
Shifa Darkulaib Medical Center, Bahrain May 2022â??Apr 2024

ï?· Managed patient registration and appointments.
ï?· Coordinated insurance approvals/claims and documentation.
ï?· Provided excellent customer service and maintained efficient front office operations.


Reception Supervisor
Prince Medical Center, Jeddah, Saudi Arabia 2011â??2018

ï?· Managed patient registration and appointments.
ï?· Coordinated insurance approvals/claims and documentation.
ï?· Provided excellent customer service and maintained efficient front office operations.


Receptionist
New Gulail Polyclinic, Jeddah, Saudi Arabia 2006â??2011

ï?· Handled reception and patient registration.
ï?· Maintained records and appointments.
ï?· Supported insurance and administrative documentation.




EDUCATION
Bachelor of Commerce (B.Com) â?? Not Completed
University of Calicut, Kerala, India
Pre-Degree

LANGUAGES
Malayalam (Native), English (Fluent), Hindi (Fluent), Urdu (Fluent), Arabic (Good), Tamil
(Conversational)

ADDITIONAL INFORMATION
Date of Birth: 11 April 1982
Nationality: Indian
Current Location: Bahrain
Passport Number: T9560290
Visa Status: Changeable
Driving License: Valid Bahrain Driving License
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