SENIOR ADMINISTRATIVE OFFICER & OFFICE MANAGER (MBA 15+ YRS EXP)
Peshawar, Pakistan (+92) 345-9148043 [email protected] Fluent English (IELTS Band 6.5)
EXECUTIVE SUMMARY
Highly accomplished and strategic Senior Administrative & Operations Manager with over 15 years of
progressive experience directing multi-departmental administrative workflows, executive operations, document
systems, and financial/inventory management. Holds a Master of Business Administration (MBA), a Master of
Economics, and a Bachelor of Science (Hons) in Agriculture. Certified in QuickBooks & Financial Records
and Data Analytics. Adept at leading cross-functional teams, optimizing office procurement, streamlining record
systems, and maintaining exceptional client relations. Prepared for immediate international deployment.
CORE COMPETENCIES & KEY SKILLS
Operations & Office Leadership: Executive support, multi-site office administration, workflow optimization, policy
implementation, team leadership.
Financial & Inventory Admin: QuickBooks management, financial record auditing, billing reconciliation, stock
control, procurement oversight.
Document & Records Systems: Confidential filing, digital archiving, document flow management, reporting,
compliance monitoring.
Client & Stakeholder Relations: Public relations, executive correspondence, client onboarding/intake, vendor
negotiation, conflict resolution.
Technical & Language Skills: MS Office (Excel, Word, Outlook), Data Analytics, English (IELTS 6.5), Basic
French, Native Urdu.
PROFESSIONAL EXPERIENCE
Senior Administrative Officer Sept 2018 – Present
Elementary & Secondary Education Department KP — Peshawar, Pakistan
• Direct daily office operations, administrative workflows, and client/public inquiry handling across departmental
divisions.
• Digitize, structure, and maintain confidential filing systems to ensure 100% compliance with institutional
standards.
• Coordinate executive scheduling, manage high-volume correspondence, and prepare comprehensive analytical
reports.
• Supervise administrative support personnel, assign operational priorities, and manage equipment procurement
schedules.
Assistant Account & Office Management Assistant May 2011 – Aug 2018
Al-Hafiz Crystoplast — Peshawar, Pakistan
• Managed client intake desks, executive calendars, and commercial sales transactions using QuickBooks
software.
• Performed monthly invoice reconciliations, customer account audits, and systematic inventory logging.
• Streamlined operational workflows, reducing document processing turnaround times by over 25%.
• Prepared routine financial summaries, administrative meeting minutes, and operational performance reports.
Administrative & Planning Assistant Jul 2006 – Aug 2008
Agricultural University Peshawar — Peshawar, Pakistan
• Provided comprehensive administrative support to department heads, managing student/client support desks
and file archives.
• Arranged event logistics, master agendas, and documentation for institutional seminars, board meetings, and
workshops.
• Assisted in stock tracking and development of official administrative project proposals (PC-1).
EDUCATION & ACADEMIC CREDENTIALS
Master of Business Administration (MBA) 2008 – 2010
City University of Science & IT, Peshawar, Pakistan
Master of Economics 2019 – 2021
The University of Peshawar, Pakistan
Bachelor of Science (Hons) in Agriculture 2001 – 2006
Agricultural University Peshawar, Pakistan
CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
• QuickBooks & Financial Records Certification — DigiSkills Pakistan
• Data Analytics & Business Intelligence Certification — DigiSkills Pakistan
• IELTS Academic English Proficiency Certificate — Band 6.5
• Project Proposal & Inventory Management Systems — Agricultural University Peshawar
