Job Summary:
The Sales Administrator is responsible for providing administrative support to the sales department, managing customer orders, maintaining sales records, preparing reports, and coordinating with internal teams to ensure timely delivery of products or services.
Key Responsibilities
• Process customer orders accurately and promptly. .
• Maintain customer records in the CRM system.
• Coordinate with the warehouse, logistics, and finance departments regarding order fulfillment.
• Monitor order status and keep sales manager informed of progress.
• Prepare regular sales reports, forecasts, and performance dashboards.
• Assist the sales team with scheduling meetings and managing calendars.
• Support sales campaigns, promotions, and marketing activities.
• Handle filing, documentation, and record management.
• Ensure compliance with company policies and procedures.
Qualifications
• Bachelor's degree or diploma in Business Administration, Marketing, or a related field.
• 2–5 years of experience in sales administration, customer service, or a similar role .
• Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.
• Experience with CRM systems is an advantage.
• Strong organizational and multitasking skills.