Logistics Dispatcher / Controller

 Coordinate and dispatch trucks, trailers, buses, and drivers according to daily transportation requirements.
 Prepare and communicate daily trip schedules, routes, loading times, and delivery instructions to drivers.
 Monitor vehicle movements and driver locations through GPS tracking systems.
 Coordinate with customers, loading points, unloading locations, and operations teams to ensure smooth transportation.
 Follow up on loading, unloading, delivery, and arrival status and provide regular updates.
 Handle delays, breakdowns, route changes, traffic issues, and other operational problems promptly.
 Maintain daily dispatch records, trip sheets, delivery status, and vehicle utilization reports.
 Ensure drivers follow assigned routes, company procedures, customer requirements, and safety regulations.
 Coordinate with the maintenance team regarding vehicle breakdowns, defects, and required repairs.
 Monitor driver working hours, idle time, rest periods, and trip completion.
 Verify trip documents, delivery notes, waybills, permits, and other required transportation documents.
 Communicate with customers regarding vehicle arrival times, delivery status, and operational issues.
 Coordinate replacement vehicles or drivers when required to avoid service interruptions.
 Prepare daily and weekly operational reports covering trips completed, delays, idle time, and vehicle availability.
 Ensure all dispatch activities are properly recorded in the transportation management system or company ERP.


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