IT

I am a highly skilled IT professional with 13 years of Gulf region experience in
Informaon Technology. My background includes roles in system administra-
on, technical support, network administraon, and IT procurement. I hold a
degree in Computer Science and Informaon Technology Engineering from
JNTU, India, along with cercaons as a Microso Cered Professional
(MCP) and Cisco Cered Network Associate (CCNA). My experse covers
network security, rewall conguraon, VPN setup, VOIP implementaon,
and prociency with Microsoft Azure, VMware, SonicWall, PANDA AV, and
CCTV NVR/DVR systems. I excel in technical support, vendor collaboraon,
and end-user training. Additonally, I have a strong procurement background,
managing IT hardware and soware acquision and maintaining IT inventory
records. My experience includes designing network layouts, coordinang
projects for new offices and showrooms, and managing networks with
approximately 250 users across branches in KSA and Bahrain. I'm procient in
Windows Server and have a track record of ensuring seamless IT operaons.• Server Management: Procient in managing Windows Server versions,
2008, 2016 and 2019, ensuring seamless server operaons.
• VOIP: Elasc and Yeastar
• Virtualizaon: Experse in VMware versions 6.5 and 7.0, opmizing
resource ulizaon and system performance.


• Network Security: Managed SonicWall rewall for robust network
security, ensuring data protecon and privacy.
• Endpoint Protecon: Implemented PANDA AV end-to-end point
protecon, safeguarding against cyber threats.
• CCTV and Biometrics: Procient in conguring CCTV NVR/DVR systems
and bio-metric devices, enhancing physical security measures.
• Network Design and Management: Designed network layouts,
coordinated with project managers for new offices and showrooms, and
eecvely managed a team of three employees.
Technical Support
• Provided comprehensive technical and desktop support, ensuring smooth
operaons.
• Vendor Collaboraon: Collaborated with IT vendors for new projects,
including vendor training and support.
• Barcode Printer Setup: Successfully set up barcode printers for efficient
inventory and tracking.
• Network Management: Managed and supported networks across mulple
branches with approximately 250 users in KSA and Bahrain.
• We employ the ALSHAYA.SERVICE-NOW.COM web portal to professionally
facilitate the creaon and management of ckets for various purposes
within our organizaon.
• Procurement and Vendor Management: Experse in procuring IT
hardware and soware from local and internaonal vendors, opmizing
cost-efficiency.
• ISP Coordinaon: Worked with dierent ISPs to establish new internet
connecons and upgrade exisng ones.
• MS Dynamics Usage: Prociently used MS Dynamics for procurement
processes, creang PR, LPO, GRN, and invoice posng.
• Budgeng and Inventory Control: Prepared IT budgets and maintained
comprehensive IT inventory records.
• Cercaons: Cered as a Microso Cered Professional (MCP) and
Cisco Cered Network Associate (CCNA).


FOR MORE DETAIL OR CV PLEASE CONTACT

0543607110