Prospect for new shipper accounts through cold calling, email outreach, LinkedIn, industry events, and referral development
Qualify leads by understanding shipping volumes, modes, lane patterns, and current carrier relationships
Develop freight rate quotes for FTL, LTL, parcel, and intermodal shipments based on carrier pricing and market conditions
Present transportation solutions to logistics managers, supply chain directors, and procurement teams at target accounts
Negotiate rates and service agreements that meet shipper requirements while maintaining margin targets
Manage onboarded accounts through consistent communication, performance review, and issue escalation to operations
Grow account revenue by expanding modal mix, adding lanes, and positioning additional logistics services
Maintain accurate records of activity, pipeline, and customer communications in the company CRM
Collaborate with operations and carrier teams to ensure service commitments made during the sales process are deliverable
Track competitive landscape and market rate movements to keep pricing responsive and inform strategy