A tourism establishment located in Sharqiyah Sands – Bidiyah is seeking a qualified male or female candidate to work in reservations, operations, and guest services.
Key Responsibilities:
* Manage reservations through Booking.com and the official website, including updating rates and availability.
* Monitor reservations and prevent booking conflicts or double bookings.
* Communicate professionally with guests via WhatsApp from booking confirmation until check-out.
* Coordinate guests’ arrival, departure, and transportation arrangements.
* Promote and sell activities, tours, meals, and additional services.
* Coordinate guest requests with staff, drivers, and activity operators.
* Supervise the cleaning and preparation of chalets and tents before guests arrive.
* Handle guest feedback and resolve issues promptly and professionally.
* Enter daily data into the resort’s financial system.
* Prepare daily reports on occupancy, sales, and upcoming requests.
* Manage social media accounts and respond to enquiries.
Requirements:
* Priority will be given to candidates with previous experience in hotels, resorts, or tourism establishments.
* Familiarity with Booking.com and WhatsApp Business, with a willingness to learn and develop.
* Good spoken and written English; French is an additional advantage.
* Good computer skills and accuracy in data entry.
* Good organisational, sales, and guest service skills.
* Ability to supervise staff and follow up on operational details.
* Flexibility to work evenings and weekends when required.
📍 Work location: Sharqiyah Sands – Bidiyah
📩 To apply via WhatsApp only:
+968 77242555
Please send your CV with details of any previous experience.