Experienced in providing IT technical support, hardware and software troubleshooting, network configuration, and CCTV installation and maintenance. Skilled in installing and configuring IP cameras, DVR/NVR systems, routers, switches, LAN/Wi-Fi networks, and resolving connectivity issues. Experienced in Windows installation, system maintenance, user support, preventive maintenance, and troubleshooting IT and security systems. Able to diagnose technical problems efficiently and provide reliable solutions with minimal downtime.