*Resolve operational issues related to customs, documentation, containers, vessel delays, and cargo movement.
*Ensure export activities are completed within agreed timelines and in compliance with company procedures and Saudi regulations.
*Notifies consignee of shipment arrival and coordinates shipment information to other offices and/or agents.
*Arranges for movement of freight to consignee/agent & updates the system with information.
*Processes necessary invoices to appropriate office for payment
*Monitor the supply of packaging materials and requisition additional supplies as required
*Confirm physical shipment of goods and facilitate tracking of packages
*Identify errors on packing lists & invoices and correct them
*Complete necessary management reports as required.
*Coordinated with agents overseas to ensure timely Customs Clearance and delivery for shipments at destination.
*cleared invoices for storage ,demurrage, detention , and overweight cargo container.
*Customs entries to ensue clearance of cargo containers
*Reviewed all depot invoices and submit to accounting for payment
*Repositioned empty containers from surplus areas to difficult areas in order to cover export bookings
*responded to all emails regarding equipment release request and empty return request.
*processed continuous incoming customers call in accordance with department goals