BASHARAT
Customer Relation Officer
Work Experience
Zong Insurance campaign Mar 2024 - Aug 2024
About Me Sybrid PVT LTD
Through my role in executing sales campaigns for Zong
Highly skilled Customer Relations Insurance I successfully achieved targets and developed
strong communication skills learning to tailor my approach to
Officer with over a year of experience
meet diverse customer needs This experience has been
providing top notch service resolving instrumental in refining my ability to engage customers
intricate issues and cultivating long address their concerns, and drive sales growth
lasting client relationships KP Tourism Project Aug 2024 - Present
Sybrid PVT LTD
Contact Currently I am part of the KPCTA Tourism project a dynamic
campaign within my organization where I play a pivotal role in
guiding customers on optimal routes providing timely weather
0336-9249551 / 0348-1924570 updates and offering comprehensive support to ensure a
seamless tourist experience
[email protected]
E Retail Point POS APP Aug 2024 - Present
Street Khattak P O Box Tarnab Farm Sybrid PVT LTD
Tehsil Chamkani District Peshawar, In my current role on the E Retail Point POS APP campaign I
Pakistan, Postal Code : 24330 deliver comprehensive support to customers, including software
updates maintenance and issue resolution. Utilizing remote
access tools like AnyDesk I efficiently troubleshoot and resolve
technical issues minimizing downtime and enhancing customer
Skills satisfaction
Education
Customer Service & Conflict Resolution
CRM Reporting Aptech Institute of Peshawar 2019 - 2020
Strong Multitasking Abilities BTE Board Peshawar
Diploma of Information Technology (DIT)
Time Management & Organization
AIOU University 2021 - 2024
Professional Designer (Canva)
Associate Degree in Arts (BA)
Volunteer Work Experience
Language
1.Handicap International (HI)
2.Sarhad Rural Support Programme (SRSP)
English
3.International Rescue Committee (IRC)
Urdu 4.United Nations Association of Pakistan (UNAP)
Pashto 5.Pakistan Community Support Project (PCSP)