Experienced healthcare professional with 14 years of experience in Saudi Arabia (KSA) in hospital and healthcare settings, specializing in outpatient and emergency patient registration. Skilled in registering new and returning patients, verifying patient identification and insurance information, preparing medical records, scheduling appointments, and coordinating with medical and nursing departments. Experienced in handling emergency registrations efficiently while maintaining accuracy, confidentiality, and excellent patient service. Familiar with hospital registration procedures, insurance requirements, patient admission systems, and maintaining accurate patient data.
Key Responsibilities:
- Register outpatient and emergency patients accurately and efficiently.
- Verify patient identification, demographic information, and insurance details.
- Create and update patient medical records.
- Process emergency patient registration promptly according to hospital procedures.
- Schedule outpatient appointments and coordinate with relevant departments.
- Verify insurance eligibility and required approvals.
- Maintain confidentiality of patient information.
- Coordinate with doctors, nurses, billing, insurance, and medical records departments.
- Handle patient inquiries and provide professional customer service.
- Ensure accurate documentation and compliance with hospital policies and KSA healthcare procedures.