Are you a proactive problem-solver with a passion for tech and helping others? We are looking for a reliable IT Support Specialist to manage our technology infrastructure, resolve technical challenges, and support daily operations.
Key Responsibilities
Technical Support: Diagnose and resolve hardware, software, network, and account issues both in-person and remotely.
Systems Maintenance: Perform regular updates, manage data backups, monitor network health, and enforce security protocols.
Equipment Management: Setup, configure, and maintain computers, printers, peripherals, and office software.
Access & Incident Management: Manage user access/permissions and track support requests using a ticketing system.
Documentation & Training: Create user-friendly technical guides and onboard staff on new tools and systems.
Project Assistance: Help execute system upgrades, IT deployments, and migration projects.
Qualifications & Requirements
Education: Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience: 1–3 years of experience in IT support, helpdesk, or technical assistance roles.
Technical Skills:
Proficiency with Windows/macOS operating systems and Microsoft office suites.
Basic understanding of networking (LAN/Wi-Fi, VPN, DNS, DHCP).
Familiarity with remote desktop support tools and ticketing systems.
Soft Skills: Strong analytical problem-solving skills, clear communication, and customer service orientation.
Compensation & Benefits
Monthly Salary: 3,200 SAR (Gross / Package)
Location: Taif, Saudi Arabia.
Employment Type: Full-Time
Benefits: Medical insurance, annual leave, and professional growth opportunities as per Saudi Labor Law.
How to Apply
Send your updated CV to WhatsApp Number .
Location: Taif, Saudi Arabia.