Greet and welcome guests in a professional and friendly manner.
Handle check-in and check-out procedures.
Answer and transfer incoming phone calls.
Manage reservations, cancellations, and booking updates.
Provide information about hotel services, facilities, and policies.
Respond to guest inquiries, requests, and complaints promptly.
Coordinate with housekeeping and other departments.
Handle billing, payments, and guest records when required.
Maintain a clean and organized reception area.
Perform general front office administrative duties.
Requirements:
Previous experience in hotel reception or front office is preferred.
Good communication and interpersonal skills.
Pleasant personality and professional appearance.
Basic computer knowledge.
Ability to work in a fast-paced environment.
Strong customer service and multitasking skills.
Interested candidates, please share your CV to the below-mentioned number:
+973 33544270.