I have 4+ years of hands-on experience providing 1st & 2nd line support, troubleshooting computers, laptops, printers, networks and user issues.
✅ Ticketing & Helpdesk Support
✅ Windows & Microsoft 365
✅ Active Directory & User Accounts
✅ Hardware & Software Troubleshooting
✅ Network & Printer Support
✅ Remote & On-site Technical Support
✅ SLA & Incident Management
🎓 Master’s in Computer Science
📍 Madinah
📞 +966 556 676509
📧 [email protected]
If you have an IT vacancy, please contact me. I’m ready to join.