Admin/secretary/accounts Assistant/customer Service

FATHIMATHUL MUNAVIRA
OFFICE ADMINISTRATOR ADMIN & ACCOUNTS ASSISTANT
CUSTOMER SERVICE EXECUTIVE

ð??? +973 33249325 ð??§ [email protected] Bahrain
SUMMARY
Organized and detail-oriented Administrative Professional with experience in office administration, customer service,
admissions management, basic accounting, and social media coordination. Currently working as an Admin cum
Accounts Trainee at EduHub. Holds a Diploma in Office Administration & Foreign Accounting and a Certificate in
Accounting Technician (CAT), while pursuing a B.Com. Proficient in Microsoft Excel, Word, Tally Prime, Zoho Books, and
QuickBooks, with strong communication and organizational skills..


PROFESSIONAL EXPERIENCE
Admin cum Accounts Trainee - EduHub 2026
Assist in daily office administration and ensure smooth office operations.
Support accounting tasks including bookkeeping, invoices, voucher entries, and financial record
maintenance.
Prepare reports, spreadsheets, and documentation using Microsoft Excel and Microsoft Word.
Process accounting transactions using Tally Prime, Zoho Books, and QuickBooks.
Perform bank reconciliations, data entry, and maintain confidential administrative and financial
records.
Coordinate administrative activities while maintaining organized filing systems and documentation.

Admin Assistant cum Admissions Officer - Xpertz Academy 2021-2022
Managed student admissions and enrolment processes.
Responded to enquiries via phone, email, WhatsApp, and in person.
Maintained student records and office documentation.
Prepared reports and supported daily administrative operations using Microsoft Excel and Word.
Social Media Coordinator 2021-2022
Managed the companyâ??s social media platforms and created promotional content.
Responded to customer enquiries received through social media channels.
Assisted in planning and executing marketing campaigns.
Coordinated with customers regarding travel packages and bookings.
Helped improve customer engagement and brand visibility through regular online interaction.

EDUCATION
Diploma in Office Administration & Foreign Accounting â?? Institute of Commerce Studies
(ICS)
Certificate in Accounting Technician (CAT) â?? Institute of Cost Accountants of India (ICMAI)
CMA Intermediate (Pursuing) â?? Institute of Cost Accountants of India (ICMAI)
Bachelor of Commerce (B.Com) â?? Pursuing â?? Indira Gandhi National Open University (IGNOU)

TECHNICAL SKILLS
Sage 50 Tally Prime Microsoft Word
Peachtree Zoho Books Microsoft PowerPoint
Busy Accounting Software QuickBooks
Email & Internet Applications Microsoft Excel

LANGUAGE
English Malayalam Hindi
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