We are looking for a friendly and professional **Help Desk Staff** member to join our team in Dubai. The ideal candidate should have excellent communication skills, problem-solving abilities, and the ability to assist customers, employees, and visitors efficiently.
**Job Responsibilities:**
* Handle customer and employee inquiries through phone, email, or in person
* Provide information and assistance regarding company services and procedures
* Record and follow up on customer requests and complaints
* Resolve basic issues and coordinate with relevant departments when required
* Maintain accurate records of inquiries and support activities
* Provide excellent customer service and ensure user satisfaction
* Assist with administrative and support tasks when required
* Maintain a professional and helpful attitude at all times
**Requirements:**
* Previous experience in Help Desk, Customer Service, Reception, or Call Center roles is an advantage
* Good communication skills in English
* Basic computer knowledge and MS Office skills
* Strong problem-solving and customer handling skills
* Professional appearance and positive attitude
* Immediate joiners preferred
📍 **Location:** Dubai
💰 **Salary + Accommodation + Transportation + Benefits** as per company policy
📲 **Interested candidates can send their CV via WhatsApp:** **+971 52 663 4654**.