Results-oriented hospitality, cashiering, accounts support, and sales professional with comprehensive experience in hotel operations, guest services, cashiering, back-office accounting, telesales, and marketing. Demonstrated ability to perform effectively in both customer-facing and operational roles while maintaining high standards of accuracy, service quality, professionalism, and revenue performance.
Proficient in cash and card handling, petty cash management, billing, transaction verification, daily cash reconciliation, outlet closing procedures, sales reporting, basic accounts support, documentation, and administrative coordination. Experienced in managing high-volume operations, resolving customer concerns, and maintaining efficient day-to-day workflows under pressure.
Skilled in telesales and marketing, with proven capabilities in cold calling, lead generation, customer follow-up, relationship management, sales presentations, objection handling, negotiation, and converting enquiries into business opportunities. Commercially focused, with the communication skills, persistence, and customer-oriented approach required to achieve demanding sales targets.
Hospitality experience has developed a strong understanding of guest expectations, service standards, teamwork, front-line communication, and professional customer engagement. Adept at building rapport with guests and customers from diverse backgrounds while representing the organization with confidence and professionalism.
Core Strengths:
• Hospitality & Guest Services
• Cashiering & POS Operations
• Cash, Card & Petty Cash Handling
• Daily Reconciliation & Closing Reports
• Billing & Transaction Verification
• Back-Office Accounts Support
• Sales & Revenue Operations
• Telesales & Cold Calling
• Lead Generation & Customer Follow-Up
• Marketing & Business Development
• Customer Relationship Management
• Complaint Handling & Problem Solving
• Target Achievement & Conversion
• Team Coordination & Operational Support
Immediately available to join and eligible for immediate employment Flexible across hospitality, cashiering, accounts support, customer service, sales, and marketing
