IT Support Engineer with nearly 3 years of hands-on experience providing L1/L2 technical support in Windows and network environments.
Technical Skills:
• Windows 10/11, Hardware & Software Troubleshooting
• Active Directory, Windows Server & Group Policy
• Microsoft 365, Entra ID & Intune
• DNS, DHCP, TCP/IP & Network Troubleshooting
• IP Phones / VoIP – Grandstream configuration & troubleshooting
• SIP accounts, extensions, IP phone connectivity & registration issues
• Printers, User Accounts & End-User Support
• NTFS & Share Permissions
• Remote Support & Ticketing Systems (Jira/Zendesk)
Availability: Immediate Joining
Iqama: Transferable
Location: Riyadh, Saudi Arabia
Available for IT Support Engineer, IT Support Specialist, Desktop Support Engineer, or IT Engineer positions.