HEAD Waiter at – SHI LOUNGE - MTN ALSAHAB TRADING CORPORATION – 14/11/2022 – Current – RIYADH, SAUDI ARABIA
Greeted guests warmly and provided expert recommendations on premium cocktail menus, spirits, and lounge bites.Managed a high-volume section during peak evening hours, ensuring fast and accurate service for over 40 patrons at a time..
Upsold high-end liquor brands and specialty cocktails, increasing average guest check sizes by 15%.
Collaborated closely with bartenders and kitchen teams to deliver orders on time while maintaining a clean, safe lounge floor.Menu & Mixology Knowledge: Memorizing ingredients, recognizing common allergens, and suggesting perfect wine or cocktail pairings.POS System Proficiency: Operating digital ordering systems (like Toast, Micros, or Square) quickly and without errors.Upselling Techniques: Suggesting premium appetizers, desserts, or high-end liquors naturally to increase total check sizes.Safe Food Handling: Following health department standards, maintaining station cleanliness, and understanding food cross-contamination rules.
ABOUT ME:
strong communication, sharp organization, and customer-first habits .Customer focused Store Supervisor with 2 years of experience.
Waiter with 5 years of experience in Saudi arabia management and team leadership, Proven ability to enhance operational efficiency and foster a positive efficiency while deliveringexceptional coffee experience.
SKILLS:
Active Listening , Multitasking & Calm Under Pressure
Inventory management
Quality Control
Clear Communication & Good Memory
Team leadership & Training
Conflict Resolution
EDUCATION AND TRAINING:
Faculty of science from Dilshad Meorial Coollege paraw Jalala Mardan ( 2017 )
BSc In English in 3rd Semester From University of Mardan
LANGUAGE SKILLS :
Mother tongue(s): Urdu
Others language(s): Arabic & English
