Customer Application Support Specialist | 4y Experience | Transefrable Iqama

Customer Support & Technical Implementation professional with 4+ years in B2B SaaS, partnering with enterprise clients to resolve technical issues, manage escalations, and drive smooth implementations. Strong background in SQL, MySQL, Snowflake, Salesforce, and Jira, with a track record of turning data-driven troubleshooting into reliable client outcomes. Experienced in onboarding, cross-functional coordination, and building long-term client trust. Now looking for roles in Customer Application Support, Technical Support, Application Support, or Customer Success where I can combine hands-on technical skill with client relationship management.