AIX World: AI-Powered Customer Experience Overview

AIX World is a research-led global programme, powered by TAB Global, that identifies and recognises verified AI-powered Customer Experience work across 5 founding industries: financial services and insurance, telecoms and digital platforms, retail and commerce, travel and hospitality, and healthcare and public services.
The AI-powered Customer Experience programme runs through 4 connected pillars:

• AIX World Research, continuous monitoring of AI-CX deployments globally.

• AIX World Awards, evidence-based recognition identified through research, not open submissions.

• AIX World Council, an advisory body under formation for evaluation standards.

• AIX World Summit, the annual forum where recognised organisations present verified case studies.

Organisations engage with AIX World through 3 routes: Awards consideration, Directory listing, or Summit attendance, all connected to the same research-led programme.
Recognition through this AI-powered Customer Experience programme is invitation-based rather than open for submission, since candidates are identified through continuous research before any evaluation begins.
Contact Us:
AIX World

Email: [email protected]

Enquire Us: www.aixworld.org