Maintain Windows computers, applications, hardware, and peripherals.
Provide technical assistance for network and connectivity issues.
Configure and troubleshoot LAN/WAN and TCP/IP environments.
Support Active Directory and Microsoft 365 user administration.
Diagnose hardware and software failures and provide timely solutions.
Assist with network devices, printers, and office IT equipment.
Perform system installations, configurations, and updates.
Maintain IT asset and troubleshooting records.
Ensure users receive reliable and effective technical support.