Girikon.ai helps teams to handle multilingual customer calls in real time. During a live conversation, the service translates what both sides say, in both directions. That means agents can talk with customers without waiting for a separate interpreter.

The system covers over 100 languages. It also aims to keep key terms used in fields like healthcare, insurance, banking, and legal work.

Teams can use multilingual agent assist to support language needs. It also links the translated talk, the customer’s language choice, and call notes to the right CRM record.

For more details: https://www.girikon.ai/solu ...

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New York, Software Development, Girikon.ai – Multilingual Agent Assist For Better Customer Support
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