Saudi Arabia
0545594782
Transferable Iqama
Education
BSCS (4 Years Bachelor
of Computer Science
Artificial Intelligent)
2025
Waseem ul Rehman
Network Support Engineer/ Administrator
sanobhatti7@ gmail.com
Objective
Results-driven Technical Support and Network Engineer with extensive
experience in designing, configuring, and troubleshooting LAN/WAN
environments. Seeking to leverage technical expertise and problem-solving
skills to contribute to a dynamic organization’s IT infrastructure and service
excellence
Certification
Cisco Certified SpecialistEnterprise Core (CCNP)
Fortinet Certified Associate in
Cybersecurity
Professional Skills
Routing
RIP
OSPF
EIGRP
Switching
VLAN
Trunk
STP
Port Security
Language
Arabic
English
Urdu
Microsoft Technologies
Microsoft Word
Excel
PowerPoint
Work Experience
Technical Support Engineer
Sybrid PVT LTD (May 2024- Sep 2025)
Lahore , Pakistan
• Configured VLANs to specific device as per requirement
• Configured and Troubleshooting cisco WLC and Access points
• Maintained network stability using STP, reducing risks of loops and
• Installed and supported Windows systems environments
• Troubleshot hardware, software, and network issues
• Managed Active Directory (users, group policies, access control)
• Performed system backups, updates, and basic security maintenance
• Handled incidents using ticketing systems and followed escalation
procedures
Key Modules:
• Technical Support Operations
• Customer Communication & Ticket Handling
• Incident Management & Escalation
• Network & System Troubleshooting
Technical Skills:
Routing Protocols:
• Proficient in configuring and troubleshooting dynamic routing protocols
including RIP, OSPF, and EIGRP
• Installing & Managing cisco wireless Controller 5500 with lightweight Access
point
Switching Technologies:
• Skilled in VLAN configuration and network segmentation
• Experience with trunking (802.1Q) for inter-VLAN communication
• Solid knowledge of Spanning Tree Protocol (STP) for loop prevention
Systems & Technical Support:
• Experience in installing, configuring, and maintaining Windows-based systems
• Proficient in troubleshooting hardware, software, and network-related issues
• Strong knowledge of Active Directory (user management, group policies,
access control), DNS, DHCP
• Experience with system backup, recovery, and basic security practices
(antivirus, patching, updates)