I am writing to express my interest in Operations Manager, Business Development Manager, or Customer Relationship Manager positions within your organization. With 21 years of professional experience across construction and contracting, rental and leasing, logistics and transportation, security systems, CCTV, customer service, operations, and business development, I offer a diverse combination of operational, commercial, technical, and customer relationship management expertise.
PROFESSIONAL SUMMARY
Throughout my career, I have developed extensive experience in managing business operations, developing new business opportunities, managing customer relationships, coordinating projects and teams, negotiating with clients and suppliers, following quotations and proposals, and ensuring efficient delivery of services.
My experience in the construction and contracting sector includes project and site coordination, manpower and material coordination, supplier and subcontractor management, client communication, quotation and proposal Following, documentation, and follow-up of project activities. I understand the importance of maintaining project schedules, quality standards, cost control, and strong relationships with clients and stakeholders.
I also have significant experience in rental and leasing operations, including customer acquisition and service, contract coordination, vehicle and fleet-related operations, customer support, payment and contract follow-up, and maintaining long-term business relationships. In the logistics and transportation sector, I have handled operational coordination involving vehicles, drivers, schedules, customers, contracts, and day-to-day service requirements.
My experience in security systems and CCTV solutions includes business development and customer coordination for CCTV installation and maintenance, access control, biometric systems, networking, IP phones, monitoring solutions, and related technical services. This experience has enabled me to effectively understand customer requirements and coordinate between clients, technical teams, suppliers, and management.
Core Professional Competencies
• 21 Years of Professional Experience
• Operations Management
• Business Development & Sales
• Customer Relationship Management
• Construction & Contracting Operations
• Rental & Leasing Business Operations
• Logistics & Transportation Coordination
• CCTV & Security System Solutions
• Project & Site Coordination
• Client & Supplier Relationship Management
• Contract & Vendor Management
• Quotations, Proposals & Tender Coordination
• Team & Subcontractor Coordination
• Customer Service & Complaint Resolution
• Sales Lead Generation
• Commercial Negotiation
• Administrative & Operational Documentation
I am a results-oriented and commercially focused professional with the ability to manage multiple responsibilities and coordinate effectively with senior management, employees, clients, suppliers, subcontractors, and technical teams. My 21 years of cross-industry experience have given me a strong understanding of both commercial and operational environments, enabling me to identify business opportunities while maintaining efficient service delivery and customer satisfaction.
I am confident that my extensive experience, leadership capabilities, customer-focused approach, and knowledge of multiple business sectors would allow me to make a valuable contribution to your organization.
Thank you for considering my application. I would welcome the opportunity to discuss my experience and how I can contribute to your organization's operations, business development, customer relationships, and overall business growth.
PROFESSIONAL EXPERIENCE
Operation & Finance Manager
Company Alsahabah For Business Services & Madar Aljawda Company For Contracting. Riyadh, Saudi Arabia.
May 2023 Present
Multiple Business Operation Managing – Building Material Supply Chain, Construction & Contracting, Engineering Consultancy & Restaurant.
• Managed day-to-day operations and financial activities across multiple business divisions, ensuring efficient coordination, cost control, service quality, and business continuity.
• Oversaw operations related to building material supply, construction and contracting, engineering consultancy, and restaurant business activities.
• Managed the complete building material supply chain, including supplier sourcing, quotations, purchasing, inventory coordination, logistics, deliveries, customer requirements, and supplier negotiations.
• Coordinated with suppliers, manufacturers, contractors, consultants, project teams, and customers to ensure timely procurement and delivery of materials.
• Managed construction and contracting operations including project coordination, manpower planning, material requirements, subcontractor coordination, site activities, client communication, and project follow-up.
• Coordinated with engineering and consultancy teams regarding client requirements, technical proposals, consultancy services, project documentation, quotations, and commercial follow-up.
• Managed restaurant operations including daily operations, procurement, inventory, supplier coordination, staff coordination, customer service, sales monitoring, expense control, and operational reporting.
• Prepared and reviewed quotations, BOQs, tenders, purchase orders, invoices, contracts, payment schedules, and commercial proposals.
• Managed financial operations including budget preparation, cash-flow monitoring, accounts receivable, accounts payable, payment collection, supplier payments, expense monitoring, and financial reporting.
• Monitored business expenses and implemented cost-control measures to improve operational efficiency and profitability.
• Reviewed project and business costs, pricing, margins, and financial requirements to support management decision-making and commercial planning.
• Negotiated with suppliers, subcontractors, service providers, clients, and business partners to obtain competitive prices and favorable commercial terms.
• Managed customer relationships, handled inquiries and complaints, and maintained strong long-term relationships with clients and business partners.
• Coordinated with internal departments including Finance, Procurement, Operations, Engineering, Projects, Sales, HR, and Administration.
• Monitored inventory levels, purchasing requirements, material consumption, stock movement, and supplier performance to minimize shortages and unnecessary costs.
• Supervised and coordinated employees, operational teams, drivers, procurement staff, site personnel, and other support teams according to business requirements.
• Managed daily, weekly, and monthly operational and financial reports for management, including sales, expenses, procurement, outstanding payments, project status, and business performance.
• Followed up on customer payments, outstanding invoices, supplier balances, project billing, and contractual payment terms.
• Maintained proper financial, commercial, procurement, project, supp
