Department: Operations / Manpower
Location: Riyadh, KSA
Reports To: Operations Manager
Job Purpose:
Coordinate workforce deployment, onboarding, client requirements, and day-to-day manpower operations to ensure smooth service delivery and employee support.
Key Responsibilities:
Coordinate worker deployment, onboarding, transfers, replacements, and demobilization.
Liaise with clients regarding manpower requirements, attendance, performance, and operational issues.
Coordinate accommodation, transportation, medical, Iqama, Ajeer, and other onboarding requirements.
Brief workers on job duties, working hours, salary, policies, and client requirements.
Monitor attendance, timesheets, leave, absence, and worker status.
Handle employee grievances and coordinate timely resolution with HR and Operations.
Conduct site visits and monitor worker performance and working conditions.
Coordinate with Recruitment, HR, Finance, and Government Relations on manpower matters.
Maintain accurate manpower records and prepare daily/weekly operational reports.
Escalate critical issues such as stop-work, absenteeism, misconduct, and absconding to management.
Requirements:
Diploma/Bachelor’s degree in HR, Business Administration, or related field.
Experience in manpower outsourcing, recruitment, or HR operations preferred.
Strong English communication and coordination skills.
Good Microsoft Office/Excel skills.
Knowledge of Saudi manpower and employment processes.
Valid Saudi driving license preferred.