Job description:
- Lead and supervise the sales team.
- Set and monitor individual and team sales targets.
- Develop strategies to increase memberships, packages, and other services.
- Follow up on leads and prospective customers.
- Monitor the sales pipeline and conversion rates.
- Train and coach sales staff on sales techniques and customer service.
- Build and maintain strong relationships with existing and prospective customers.
- Handle important customer inquiries and sales-related concerns.
- Prepare daily, weekly, and monthly sales reports.
- Coordinate with the Marketing Manager on promotions and lead-generation campaigns.
- Monitor competitors and identify potential sales opportunities.
- Ensure sales activities follow company policies and procedures.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field preferred.
- 2–3 years of sales experience, with supervisory/management experience preferred.
- Proven ability to meet sales targets.
- Strong communication, negotiation, and interpersonal skills.
- Customer-service oriented and confident when dealing with clients.
- Good organizational and leadership skills.
- Comfortable working with sales reports and CRM/customer-management systems.
- English proficiency required; Arabic is an advantage.
- Previous experience in fitness, wellness, hospitality, or retail is an advantage.