KEY SKILLS:
IT Support: Tier 1-3 help desk, incident resolution, ticket handling, escalation
Windows Server and Linux server administration
Active Directory, Group Policy, user accounts and permissions
Microsoft 365, Microsoft Entra ID and Microsoft Intune
Workstation provisioning, new-user onboarding and software installation
Hardware, software and network troubleshooting
Remote desktop support and on-site support
Cloud: AWS and Azure resource management, user access and backups
AWS services: IAM users and groups, VPC, Route 53, Auto Scaling, storage and backup
Virtualization: Hyper-V and VMware
Backup, recovery, security patching and system performance monitoring
DNS, web hosting and basic website support (WordPress, SEO)
MCSA and CCNA-level knowledge
English fluent, Arabic intermediate, Urdu/Hindi native
EDUCATION: Bachelor's in Information Technology, University of Peshawar
AVAILABILITY: Immediate joiner, transferable Iqama
📞 +966 502751941 (call/WhatsApp)
📧 [email protected]
🌐 Portfolio: https://abubakar.ksamarketi ...