Key Responsibilities
Supervise and support riders during daily operations.
Monitor rider performance and ensure daily targets are achieved.
Follow up on attendance, shifts, acceptance rate, and overall performance.
Provide on-ground support and resolve daily operational issues.
Assist riders with operational tickets and system-related issues.
Ensure riders follow company policies, dress code, and safety requirements.
Monitor vehicle condition, cleanliness, and basic maintenance requirements.
Coordinate with the fleet team regarding maintenance and repairs.
Allocate riders according to operational requirements.
Monitor shift bookings and ensure proper shift coverage.
Maintain accurate daily performance records and reports.
Report operational incidents, violations, and accidents to management immediately.
Prepare weekly reports on underperforming riders with recommended actions.
Ensure compliance with company and operational procedures.
Requirements
2–4 years of experience in delivery operations, fleet management, or a similar role.
Previous experience supervising delivery riders is preferred.
Good leadership and team-management skills.
Strong communication and problem-solving skills.
Ability to work in a fast-paced operational environment.
Good knowledge of delivery operations and fleet coordination.
Results-oriented with good follow-up and task-management skills.
Professional appearance and communication skills.
A valid Saudi driving license is preferred.
What We Offer
Competitive Salary
Company-provided Accommodation
Company-provided Car
Fuel Allowance
Mobile Allowance
Performance-based Incentives
How to Apply
If you have experience in delivery operations and are looking for an opportunity to grow within a professional logistics environment, we would like to hear from you.
Apply through the link below:
https://docs.google.com/for ...