Dear Hiring Manager,
I am Abu Bakar, applying for the Operations Support Engineer position. With 6 years of experience supporting Windows Server environments, workstations and network systems, I am used to keeping live systems running reliably. I would welcome the opportunity to interview. Thank you for your consideration.

Objective

Skilled IT professional with more than 6 years of practical experience in areas such as system administration, IT support, cloud services (AWS / Azure), and web development (MERN Stack, WordPress, SEO).
Flexible and result-oriented IT expert who aims to make use of outstanding troubleshooting skills, server management skills, and full stack programming skills.

Position Details

Job: Operations Support Engineer
Experience: 6 years in IT operations, technical support and system administration
Location: Riyadh (willing to relocate)
Iqama: Transferable
Work schedule: open to shift-based work and on-call support for 24x7 operations
Education: Bachelor's in Information Technology

Operations & Support Experience

Level 1, Level 2 and Level 3 support for servers, workstations and users
Monitoring and resolving day-to-day operational issues to keep uptime high
Windows Server and Windows Client installation, configuration and maintenance
Reviewing Windows Event Viewer and application logs to find and fix root causes
Security patching, system performance checks and routine backups

Hardware & Network Troubleshooting

PCs, servers, storage devices and peripherals
Hardware and software fault diagnosis with minimal downtime
TCP/IP, LAN/WAN, DNS and DHCP
Remote Desktop support

Technical Skills

Windows Server and Windows Client operating systems
Active Directory, Group Policy and user permissions
Microsoft 365, Entra ID and Intune
Hyper-V and VMware virtualization
Linux Server administration
AWS and Azure cloud resources
Backup, recovery and data protection

Certifications

MCSA CCNA

Signed

Abu Bakar
[email protected]
https://abubakar.ksamarketi ...
0502751941
Riyadh, Job Seekers, Operations Support Engineer With 6 Years Of Experience
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