I am an IT Support professional with 5+ years of experience in IT support, desktop and laptop troubleshooting, hardware and software installation, basic networking, and field service engineering. I have professional experience in India and Brunei, supporting end users, business systems, and IT equipment across different environments.
My technical skills and experience include:
• IT Support & Desktop Support: Troubleshooting Windows desktops, laptops, all-in-one PCs, operating system issues, application errors, and end-user technical problems.
• Hardware & Software Installation: Installation, configuration, maintenance, and troubleshooting of desktops, laptops, printers, scanners, drivers, operating systems, and business applications.
• Field Service Engineering: Experience working with Lenovo, Dell, HP, Acer, and Apple Mac devices, including hardware diagnostics, system configuration, component replacement, and technical support.
• Active Directory & User Support: User account creation, password resets, account status checks, basic access and permission support, and domain-related troubleshooting.
• Basic Networking: LAN connectivity, IP configuration, network troubleshooting, Wi-Fi connectivity, VPN support, and basic TCP/IP troubleshooting.
• CCTV Installation & Support: CCTV camera installation, basic configuration, connectivity checks, and troubleshooting.
• ERP & Business Applications: Installation, configuration, and troubleshooting of ERP applications and other business software.
• Printer & Peripheral Support: Installation and troubleshooting of printers, scanners, and other IT peripherals.
• Preventive Maintenance: Routine system servicing, performance checks, software updates, and troubleshooting to minimize downtime.
I am adaptable, responsible, and committed to providing reliable technical support and resolving IT issues efficiently. I can work independently or as part of an IT team and am interested in opportunities where I can contribute my technical skills while continuing to grow professionally.
Position Interested In:
IT Support Engineer, IT Technician, Desktop Support Engineer, IT Support Specialist, Field Service Engineer, Technical Support Engineer, or Junior Network Support Engineer.
Preferred Location: Saudi Arabia — Riyadh, Jeddah, Al Khobar, Dammam, or other suitable locations.
Availability: Available to discuss suitable opportunities.
Contact: Please contact me by WhatsApp or phone for further details and my CV.
