- Supervise daily hard and soft facility management services.
- Oversee hard services, including HVAC, electrical, plumbing, and general maintenance activities.
- Supervise soft services, including housekeeping, cleaning, waste management, and pest control.
- Coordinate with technicians, housekeeping staff, and other service teams to ensure smooth operations.
- Conduct regular site inspections to ensure cleanliness, safety, and service quality.
- Monitor staff attendance, performance, and compliance with operational procedures.
- Coordinate preventive and corrective maintenance activities.
- Ensure compliance with health, safety, and environmental regulations.
- Prepare daily reports, maintenance records, and service performance reports.
- Respond to client concerns and resolve operational issues promptly.
- Ensure all services are delivered according to the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).