We are looking for a skilled IT Technical Support Specialist to maintain and manage our office technology infrastructure. You will be responsible for the installation, configuration, and troubleshooting of our access control systems, network devices, and security surveillance to ensure a seamless experience for our clients and staff.

Key responsibilities:
* Access control: Manage and troubleshoot Zkteco access control and fingerprint systems, including adding new users and managing entry logs.
* Networking: Configure and maintain Mikrotik routers and Reeyee access points to ensure high-speed, stable Wi-Fi connectivity across all locations.
* Surveillance: Install, monitor, and maintain CCTV systems, ensuring all cameras are functional and recording correctly.
* General support: Provide technical assistance for hardware and software issues, including printing and general office connectivity.
* Maintenance: Perform regular system updates and hardware checks to prevent downtime.

Required qualifications:
* Proven experience with Zkteco access control hardware and software.
* Strong background in networking, specifically with Mikrotik and Reeyee equipment.
* Experience in the installation and maintenance of CCTV security systems.
* Ability to troubleshoot complex technical issues independently.
* Excellent communication skills for assisting team members and clients
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