Ticketing Issuance And Travel Agency

Graduated from Ethiopian Aviation Academy in March 2018 with a Higher National Diploma in Ticketing and Airport Operation. This academic foundation provided core expertise in aviation, travel planning, and airport operations, complemented by strong English communication skills. Most recently worked at Ethiopian Airlines from April 2019 to June 2024 as a Customer Service Representative. Contributed to ticketing, airport operations, and passenger support, ensuring efficient service delivery and promoting seamless travel experiences aligned with industry standards