OPERATIONS & ADMINISTRATION OFFICER
Logistics & Supply Chain ERP Systems (Oracle & Odoo) Inventory Control Accounts Support Document
Control Business Operations
PROFESSIONAL SUMMARY
Results-driven Operations & Administration Professional with 9+ years of experience across supply chain,
warehouse and logistics operations, ERP systems, inventory control, accounts support, and administrative
coordination, complemented by recent experience as a Document Controller with ABB’s Panama commissioning
team in Saudi Arabia Neom Oxagon Port
Experienced in managing warehouse operations, maintaining accurate inventory and financial records, coordinating
documentation, and supporting project commissioning activities. Skilled in document control, technical records
management, inspection and test protocols, document revisions, shared-folder management, and coordination with
engineers and project teams to maintain accurate, traceable, and organized project documentation.
Proficient in Oracle ERP, Odoo, inventory reporting, Microsoft Office, and operational documentation, with additional
experience in telecommunications customer service, complaint resolution, and education. Recognized for attention to
detail, problem-solving, adaptability, and effective communication, with a strong ability to learn new systems,
coordinate across departments, and support operational efficiency and project delivery.
CORE COMPETENCIES
 ERP & Data Management Systems
 Logistics & Warehouse Coordination
 Document Control & Records Management
 Accounts Support (Invoices, Data Entry, Reconciliation)
 Office Administration & Coordination
 Reporting & Microsoft Excel
 Customer Handling & Communication
 Audit Support & Compliance
 Filing Systems (Physical & Digital)
 Time Management & Multitasking
 Teaching & Training Support
PROFESSIONAL EXPERIENCE
Document Controller
ASEA Brown Boveri (ABB) – Panama Project, Oxagon Port, NEOM, Saudi Arabia Jan 2026 – Present
• Manage and control project documentation in accordance with company procedures and project requirements
• Maintain document registers, transmittals, and filing systems (electronic and hard copy)
• Coordinate with engineering, construction, and project teams for document submission and approval processes
• Ensure timely distribution, tracking, and retrieval of project documents
• Handle incoming and outgoing correspondence, drawings, technical documents, and reports
• Monitor document revisions and maintain version control to ensure accuracy
• Support project management teams with document reporting and compliance requirements
• Utilize Aconex and other document management systems for document control activities
Warehouse Operations, Team Lead ERP Inventory & Logistics Specialist
Fauji Medicines Company February 2016 – December 2025
 Supervised daily warehouse operations, leading the warehouse team and ensuring efficient receiving,
put-away, picking, packing, and dispatch activities.
 Managed inventory using Oracle ERP, including SKU (stock keeping unit), batch/lot tracking, stock
movements, GRN, Goods Issue (GI), and inventory reporting.
 Applied FIFO, FEFO, and ABC inventory control methods to maintain product quality and achieve 98%
inventory accuracy.
 Maintained warehouse documentation, stock reconciliation, and audit records while ensuring
compliance with SOPs and regulatory requirements.
 Managed procurement, logistics, supplier coordination, and inventory operations to ensure smooth
inventory flow and timely order fulfillment
Prepared operational and inventory reports using Oracle ERP and Microsoft Excel to support management
decision-making.
Customer Support / Technical Assistant
PTCL (Pakistan Telecommunication Company Limited)
 Assisted customers with telecom services, complaints, and technical issues
 Maintained service records and updated customer data systems
 Coordinated with technical teams for issue resolution
 Provided front-desk and communication support
Teacher (Private School)
 Taught students in a structured classroom environment
 Prepared lesson plans and managed student records
 Maintained attendance and academic documentation
 Developed communication and interpersonal skills
KEY ACHIEVEMENTS
 Maintained 98% inventory accuracy in warehouse operations
 Improved documentation and reporting efficiency
 Supported audit processes with accurate records
 Delivered effective customer service and issue resolution
 Demonstrated adaptability across multiple roles and industries
EDUCATION
Bachelor’s Degree in Sociology
CERTIFICATIONS & COURSES
 Certificate in Information Technology (CIT)
 Customer Relationship Management (CRM)
 Microsoft Certified Solutions Expert (MCSE)
TECHNICAL SKILLS
 ERP Systems & Inventory Software
 Microsoft Excel, Word & Office Tools
 Basic Accounting Support (Invoices, Records)
 Documentation & Filing Systems
 CRM & Customer Handling Systems
LANGUAGES
 English (Professional Working Proficiency)
 Urdu (Native)
 Arabic (Basic)
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