Installed, configured, and updated operating systems, software applications, and essential IT tools.
Provided technical support to users, assisting with software issues, computer functionality, and routine technical problems.
Performed basic system maintenance and troubleshooting to help ensure smooth computer operations.
Identified technical problems, investigated potential causes, and applied appropriate solutions.
Assisted users with technical questions and provided clear guidance on resolving common IT issues.
Supported the general maintenance and usability of IT equipment and computer systems.