* Experienced in installing, configuring, and maintaining Windows operating systems.
* Skilled in Microsoft 365, Active Directory, and user account management.
* Knowledge of TCP/IP, LAN/WAN, DNS, DHCP, and network connectivity.
* Experienced in troubleshooting computers, printers, projectors, and IT equipment.
* Capable of providing technical support to users and resolving daily IT issues.
* Knowledge of routers, switches, Wi-Fi, and basic network configuration.
* Familiar with Odoo ERP and business system support.
* Able to perform routine system checks and maintain IT equipment.
* Committed to providing reliable technical support and ensuring smooth IT operations.