M. ALI AKBAR

+966 532558830 [email protected]

Al Khobar, Saudi Arabia




EDUCATION PROFILE
FSC (Pre-Engineering) Operations Leader specializing in Amazon Now Last-Mile and OTR

Punjab Group of colleges, execution. Proven track record of managing daily load-out, route
Bahawalpur capacity, and on-road telemetry (Cortex). Skilled at minimizing
2021 - 2023 delivery defects, auditing fleet safety compliance, and executing
real-time route rescues to protect customer promises. Seeking for
the Management Position.
PERSONAL INFO
Nationality : Pakistani
Gender : Male WORK EXPERIENCE
M Status : Single AmazonNow(AlKhobar KSA) APR 2026 - Present

Visa Type : Transferable Supervisor
Availability : Immediate Directeddispatch operations across both day and night shifts,
influencing a fleet of Delivery Service Provider (DSP) drivers to
SKILLS consistently meet on-time load-out and departure metrics.
Mile
Last Leadership & Delivery Achieved 90+% SLA compliance for final-mile delivery by coordinating
Operations
Team Leadership & Supervision seamless route staging, pre-dispatch QC audits, and timely wave
DSP Relationship & Driver Management
Last Mile & Fleet Operations departures.
Route Planning & Defect Management Maintained zero late station departures and protected Delivery
OTR Analytics & Telemetry Reporting
SOP Compliance & Safety Standards Estimate Accuracy (DEA) by driving efficient workflow during load-out
Supply Chain Fundamentals and proactively managing unassigned capacity.
Time Management & Multitasking
Customer Experience (CX) & Service Reduced on-road delivery defects (DPMO) and concessions by
Quality
Last-Mile Logistics & Capacity Planning
auditing driver SOP compliance, verifying correct route allocations,
Escalation & Exception Management and executing strict pre-trip readiness checks.

Technical: Monitored live route telemetry using Cortex, prepared daily driver
MS Office & Google Sheets safety and performance scorecards, and managed on-road
Basic IT Support & Troubleshooting
Hardware & Software Handling exceptions in full compliance with OTR standards.
Data Accuracy & Reporting Managed the complete outbound dispatch lifecycle, coordinated live
Marketing
Graphic Design route rescues, and oversaw Return to Station (RTS) operations while
Video Editing
enforcing rigorous fleet safety protocols.



LANGUAGE ER SOLUTIONS UK (remotely) Jan 2026- April 2026

Digital Marketing & Social Media Manager, Lead
Hindi Marketing Strategist
English (Fluent - Adv)
Designed advertisement creatives utilizing design psychology to
Arabic ( Inter )
influence user behaviour, build trust, and maximize conversions.
Developed and executed targeted marketing campaigns to drive lead
generation and increase overall brand visibility.
Analysed key performance metrics to continuously refine
advertisement strategies and optimize all digital marketing spend.
Dammam, Job Seekers, Logistics Operations Manager
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